CAB Business Solutions

Taxisafe ™ - The perfect partnership for Customer Safety

The Hackney and Private Hire (PHV) industry is essential to an integrated transport system. It employs over 250,000 drivers, in over 20,000 companies and provides continuous professional door to door service to millions of passengers on an annual basis.

There is often a criticism of taxi drivers who are portrayed as unfriendly, unhelpful and stereotyped to be like the drivers in soap opera backstreet style companies. For those who work in the industry we know that this could not be further from the truth; the taxi industry provides an essential service and one where the level of professionalism is generally very high.

One of the concerns that comes out when talking to customers time and time again is that of their safety, particularly at night; and when leaving night clubs and other forms of entertainment. Another that is often voiced by female customers is that they feel particularly vulnerable when they have to travel on their own.

Additionally, as a parent there is the worry that teenagers may have problems getting home where they do not have sufficient money for the fare, have to stop at cash machines which may be out the way and have to contend with up front payment (which can cause a situation to arise especially if they are asked without an explanation).

What is Taxisafe ™?

The answer is now at hand; Taxisafe ™, has been designed to provide additional safety to our existing and new customers; particularly the young and vulnerable.

We are aware that there are many times when circumstances mean that:-

- being confident of getting a taxi journey home
- having a driver who you can engage with
- being picked up at a safe location
- having confidence that you have sufficient money to pay the fare

are essential to the well being of you and your family.

Taxisafe ™ is a new, membership service, designed to ensure that account holders will have peace of mind that:-

- They will get home safely
- They will receive priority treatment
- They have trusted operators who will look after them
- Their children will get home safely whilst you retain financial control
- Their relatives or friends will get home in the early hours when they are unable to be collected