CAB Business Solutions

Overview

With an ever increasing number of desktop applications available to support personal and business use today the need to maximise on the functionality and benefits is essential. It is also a known fact that only about 10% of people use more than 10% of the functionality of any chosen application.

PCHowTo is a very comprehensive tool, which can be used to provide proactive training or reactive support. It has been developed to provide bite-sized information that can be used on demand.

What Is PCHowTo ?

PCHowTo is an Internet based library of 70,000 fully animated and voiced over tutorials, which can be accessed in seconds on demand at the exact point of training need.  For example, if you need to know how to filter a spreadsheet; organize email folders; send a group email to all of your friends; or do just about anything on a computer; then simply click, sit back and watch a succinct tutorial which shows and talks you through exactly how to do it.  You can also print the instructions and watch the tutorial as many times as you want.

PCHowTo has been developed in the USA (at a cost of over $12M) by one of the world’s leading information management companies. There are now well over a million users in the USA, with numbers increasing every day. It has also been produced in over fourteen different languages enabling worldwide usage.

PCHowTo is in use with multi-national companies, who have reported million dollar savings through its internal use.

PCHowTo can be your own personal helpdesk, which takes you through computer tasks so you don’t have to struggle anymore. Better still, it includes Topic Trainers and Mini Courses, which enable you to learn how to do tasks in over 150 different Desktop PC applications. The key to enhancing your personal skills is having help when you want it, so your learning retention is dramatically improved.

PCHowTo is an ongoing 24/7 Integrated IT Helpdesk.

The Integrated PCHowTo Helpdesk Solution provides :-

- Self help response to PC problem solving

- Access to development and experience personal training

- Improved staff productivity can generate substantial cost savingsIndependent studies have shown that properly trained staff can save 38 minutes a day by not having computer and computer applications queries and problems.

- Provide support responses using the library for awkward problems

- Extensive reports on Helpdesk usage

- Ability to identify training trends and needs

- Visibility of what peoples problems are

 Summary

The cost of an annual user licence to PCHowTo is £100 plus VAT.

In order to see an online demonstration of the power of PCHowTo, please click View the Show.

To login to PChowTo click here to access the system.